Every call answered, live, 24 hours a day.
EHVA Insurance is an insurance BPO built for P&C carriers, MGAs, agencies, and adjusters: a 24/7 insurance agency answering service that also runs your claims intake and status, outbound calling for aged leads, renewal and payment reminders, and policy status, all at one flat rate per call.
Five lines, one flat rate
Take one service or all five. Each one is a separate line item you can turn on, watch, and cut if it isn't earning its keep.
Answering Service
Every inbound call answered live, day or night, routed to the right desk or logged for a callback.
Claims
24/7 FNOL intake, real-time status calls, and document follow-up so a file never stalls on a phone tag.
Policy Status
Coverage confirmation, COI requests, billing questions, and change-of-address, answered live.
Customer Reminders
Renewal, payment, and servicing reminders that prevent a quiet lapse before it happens.
Outbound Calling
Aged and expired leads, lapsed policyholders, and cross-sell lists worked on branded, attested numbers.
Connected to your systems in about five days
A managed service, not software to configure. We stand up the line, connect it, and run it every day with people watching quality.
Discovery & agreement
We map your call types and volumes and sign the paperwork up front.
Integration
We connect to your claims, policy, or agency management system and define how data flows.
Configuration & testing
Scripts and escalation rules tuned to your lines, tested against real scenarios.
Live & measured
Calls handled around the clock, every one QA-scored and reported back to you.
Consent, recording, and data handling, documented
Outbound calling to policyholders is a compliance program before it's a marketing one. Every attempt is logged with what consent it relied on, every call is recorded, and your team gets the trail, not a promise.
Fewer holds, cleaner calls, lower cost
Answer speed
Onboarding
Quality coverage
Pricing
See what it costs to stop missing calls
No pitch. We'll walk you through real call handling on whichever line is costing you the most right now.